Wednesday, May 30, 2012

Lesson Learned from Dale Carnigie: The Power of Face-to-Face Interaction


I am going to do the unthinkable: I am not going to blog about my trip to Europe. I had every intention to do so, and now, I simply can’t seem to contrive a post about it all – too much. I will post a few of my favorite moments when I am ready. Moving on…

I once read Dale Carnigie’s How to Win Friends and Influence People and one of his points that still resonates with me years later is that no matter how much time passes or how technologically advanced we become, there is nothing that can replace face-to-face interfacing.
A few professional observations:
Allin Interactive – a turnkey interactive television company that I used to work for – would send me overseas for just a meeting or two in Italy. A thousand dollars and ten hours later, I would arrive at their headquarters for an hour long discussion.  At first, I thought this was an absurd gesture; a waste of money. But, now, upon reflecting, it made all the difference with our Italian clients. Speaking on the phone with them or video conferencing was an option, but even then, there were always things lost in transition. Simply put, face-to-face communication and the act of being physically present went a long way with these folks. This could be attributed to cultural differences or an old-fashioned business module, or…neither. I think it provided a sense of trust that as their Account Manager, I would be there for them, even though I was stationed in Miami, Florida, located an entire sea and thousands of miles away. When their CEO disliked a decision that was made four stories down, they needed someone they could contact and that could get them results… fast.


I have been in the process of relocating to Austin, Texas. As such, I have been company hunting and searching for potential job opportunities. I found what would seemingly be the perfect job for me – a kaleidoscope of travel, education and project management. I applied through the traditional online means, but I wanted to stand out; I wanted to show that I had more initiative than the other applicants. My decision to bring a second, nicely presented printed copy to the director came about and I did not think twice. Sadly, the director was out-of-office, but I left my information with an advisor within the same department. I am still waiting to hear back, but I hope that my efforts are not in vain. Not only was I disappointed that I could not get my face time, but I was also disappointed because I wanted to see how my little experiment would play out.  I guess I’ll have to report back when I know for certain.
A few personal observations:
I am not afraid of much. I am, however, terrified of awkward situations, confrontation and generally uncomfortable predicaments. The thought of disclosing information that could be potentially disappointing, sad, or angering scares me to death. I couldn’t imagine ever being a doctor having to tell an individual that a loved one has passed away. The things I am afraid of are much more insignificant, and although I am improving, I am still scared of the following (this list is not exclusive or all-encompassing, but simply serves as a glimpse of the situations I am afraid of): giving a leave notice at work, telling your significant other than you no longer want to be with them, revealing to a friend that their significant other is cheating on them, telling a friend that you are dating their crush, telling a friend you have a crush on them, asking someone that owes you money for that money back, telling someone you are very ill, telling someone you crashed their car, etc. I could probably go on for a long time with these scenarios, but I think that they all require, no – they deserve, an in-person conversation. Wouldn’t you be more angry or upset if these things were disclosed via text message?


Dating: OK, I understand that online dating has really worked for some people and that some others have no choice but to partake in long distance Skype love affairs, but if that can be replaced or somehow amended to include more personal contact, why wouldn’t you do it? I simply don’t see how people can spend a few months’ time chatting online and over the phone without actual contact and then get married. Call me crazy, but I believe that relationships are established and maintained through a series of trials and tribulations; without these, how are you going to know how your significant other will react in “X” situation? How can you really know if you are the fit for one another? This may sound ridiculous, but what if you meet them in person and are repulsed/ no longer find them attractive / they have chronic personal hygiene issues, etc. etc.? I am just saying – it could happen.
There are lots of reasons why I think no other form of communication trumps the face-to-face medium, but, I digress…

Monday, April 23, 2012

Austin Here I Come!



 
At the beginning of this month I had the pleasure of visiting Texas for the first time. I planned on spending some time in Austin and making a pit stop in Dallas, but alas, time did not allow. So, I will simply share what I gathered from my one week in Austin, spending time with local Austinites - who will soon no longer be strangers to me, as I am moving!

My general, these were my superficial observations:

    1. The topography and landscape was quite hilly, luscious and green, which I for some reason wasn’t anticipating. The green bushes were what I like to call round and squatty - can you tell i need to research the nature there? I think yes...there are lots of greenways to hang out at and parks to throw the Frisbee, nap on a hammock, etc. I am excited to cycle there and not be in the flat lands and absurd traffic of south FL.
    2. The downtown and surrounding areas were super clean! I visited UT's campus and meandered around the downtown area for several hours and only found one single piece of trash - i'd say people there take pride in their city and conserve the area.
    3.The buildings /community had its own sense of culture, style and uniqueness. I can see why some would call it "weird" but in my opinion, it's just a liberal city where the population prefers colorful, graphical representations on their structures...self-expression, if you will. This works for me, as I prefer odd to boring. Homes also openly exhibited their political affiliations and their support for political candidates - you don't see this in Florida or North Carolina, but then again, FL might be one of the most generic/ hodge podge/ places I have ever encountered (you can be sure to find these in any random order: surf shop, liquor store, dollar store, liquor store, bar, Wal-Greens…rinse and repeat).
    4. It's taco Tuesday all day, every day! I am not sure what I was expecting, but the Tex Mex foodies really stepped up their game in this town, offering varieties of tacos that would please any palate. if you don't enjoy tacos, I stay away from Austin!! It's also food truck nation; there are countless (meaning, LOTS) of food trucks selling anything from cupcakes to...you guessed it, tacos!
    What did I do while I was there?

    The culinary highlights include a pit stop at the quaint and quirky Magnolia Cafe which had hands down the best squash dish I've ever eaten –  I know you are thinking “what?! squash?!...” but, seriously their vegetarian curry and squash dish was amazing. I would highly recommend eating there if you are looking for good customer service and a quick bite at an affordable price. If you are looking for a more upbeat atmosphere with live music and a killer view, The Oasis at Lake Travis is right up your alley. There, you can feast on frozen margarita treats and watch the sun  go down ...people even clapped and yelped at the impressive view.

    Unbeknownst to me (and probably the majority of the general population) Austin houses the largest
    urban bat colony in North America and I apparently came during season, which is mid-March to early November. How perfectly out of place and random...
    In the SoCo area of Austin, there's a place called Off the Wall which is a crazy/fun conglomerate of antiques, unique finds and gifts from all over the world. I was lucky enough to get a behind the scenes tour of the store, allowing me to inspect the quality thrift merchandise which can only be described as eclectic and trendy (I must say i am biased here - i could spend hours getting lost in antique/ thrift shops)
    Austin won me over with its friendly faces and small-town vibes. Now, it’s time to continue to do what I do best, which is keep on keepin’ on and making moves to new and unfamiliar places (which is not common in my family as both of my parents hate traveling and much prefer to stay at home). As I sit in the Philadelphia airport waiting on my flight to London, I am already hearing those old familiar UK accents; Europe here I come!

    Saturday, March 31, 2012

    Life is a Maze and I am Heading Towards the Cheese

    My blogging is back by popular demand! Okay, not really, but I think that my blogging hiatus has been extended long enough - it’s time for a new chapter…a new beginning.
    I would first like to explain the reasoning behind my writers block and/or lack of time to even think creatively. When life comes at you fast, you end up in survival mode and let me just say that survival mode is NOT a conducive environment for… well, anything. Although I don’t anticipate that life will ever be stress-free, I have reason to believe that I am making life changes that are going to allow me to have more time for myself and the things that I love – including blogging!
    
    This is a work in progress and it's a VERY rough draft, but I am working
     on a brand - inspired by my family.
    Once the final product is finished, I will share the details.
    
    After much debate, I left me previous job because of the extensive traveling involved, among other things. The so called 15 percent traveling average turned into permanent residency abroad on ship construction sites. I will not bore you with details; all that is important is where I am headed. After clearing my desk, clearing my mind and parting ways with some bad habits, I came up with a plan, which I wanted to implement immediately – quick like a Band-Aid.
    
    This is how rough I look when I work 100 hour weeks...no one wants to look at this. Also, if you look closely, there's a yellow truck in the background that has my name on it.
    
    The Game Changer
    1 – Asses my life goals, wants and needs
    2- Travel for pleasure and to discover new business opportunities
    3 – Find a job that suits me and that allows me to have a balanced work and personal life
    Here is my timeline for the coming weeks of finding myself (no I am not having a crisis – I am simply searching for more out of life):
    April 4 – April 9: Austin, Texas. There, I will partake in merriment with great friends. I will also be scoping the city to see if I would like to relocate. I am a proponent for finding a space/environment where you feel at home; a place where nature is abundant, the culture is lively and people stop to say hello.
    
    The lovely Emma who will be joining me in my Euro excursions.
    
    April 16 – May Emma and CZ’s Excellent European Adventure: Includes but is not limited to the following cities – London, Brugge, Amsterdam, Berlin, Munich, Prague, Nuremburg, Cologne and Brussels. I can hardly contain my excitement!! I’ve been to many countries, but never to this region of the world. The shenanigans and excursions that are going to take place will be gold! I will also be sharing my travel budget – once completed - for the trip which is an adapted version of the following sites: Life Remotely and Microsoft Office Business Trip Budget templates.
    The idea of moving and changing jobs can sometimes be overwhelming to people. Having lived abroad for a year and subsequently living out of a suitcase for a year and a half, I was more than ready for a change!  Everyone has bad days, but if yours heavily outweigh the good ones, it might be time for you to stop and evaluate what it is that is making you unhappy.
    Action item for you, reader: For a month, document how you are spending your time, where your energy is spent, who you are surrounded by, what you are eating, thinking, etc. After the four weeks, you will have a good idea of your routine – or lack thereof – and what events/tasks/ behaviors are affecting the way you feel. Ask yourself, “is this what I want to be doing? Could I make any actionable changes (large or small) that will improve my quality of life”?

    Simply put, if you are unhappy, it’s up to you to change it. No one else can change your attitude or behaviors for you. With that being said, sometimes all it takes is a simple attitude adjustment…but not in my case – I tried that first.

    What a new environments/ relocating can do for you:
    ·         Force you to find a new rewarding career or business opportunity – network, network, network!
    ·         Allows you to meet new and interesting people - join a health club, participate in events with a local organization, support local businesses and take advantage of every encounter.
    ·         Give you a new perspective on American culture (given that the new location is within the U.S.). Different cities have varying cultures, lifestyles and demographics.
    ·         Depending on the circumstances, you may find yourself alone in a city, which pushes you to fend for yourself and find the independent person within. On the other hand, you may be moving to be closer to family and friends  - this will provide you with a much needed support system.
    ·         Different things to do and fresh places – you can spend your time discovering local treasures, interesting places to eat, new hang outs and more.
    If you have recently moved, I would love to hear your feedback about your first impressions and reactions to your new environment!